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Redclouds / Excplicit BB accounts problem

Posted: Sun May 24, 2015 10:30 am
by couplepl
Hey community
We are couple and we've just joined redclouds ad having really strange trouble with linking Explicit BB forum account and redclouds account.

The problem is whatever I tried nothing works for me, Im absolutely sure I used correct forum username and password on the form, I used it hundred times with different variations, after forum password reset, on different forum account and still no luck. It just returns me "Login or password invalid".
We are having paid redclouds membership, valid forum username and password and absolutely sure the problem is not on our side.

I even created a ticket with a question and no reaction so far 4 days!
Maybe you guys, or forum/website support can help us?
Would really appreciate your help here.

Re: Redclouds / Excplicit BB accounts problem

Posted: Tue May 26, 2015 10:15 pm
by ouimajolie
I have the same problem and submitted a ticket... Let's see if I hear anything back. Very weird.. It says I am already registered but won't let me log in no matter how many time I request a new password...

Re: Redclouds / Excplicit BB accounts problem

Posted: Sat May 30, 2015 10:24 pm
by basicblack
Still waiting here also...wander what is taking so long ... and at least need to get an answer to say we hear you..

Re: Redclouds / Excplicit BB accounts problem

Posted: Sun May 31, 2015 11:41 am
by rockclimber
Write an email to diego@voyeurweb.com and copy to Leo@Voyeurweb.com.

Diego is often in on Sunday evenings.

Also in the mean time, try using Internet Explorer. Try Deleting all your browser cookies too.

Let us know and good luck!

Re: Redclouds / Excplicit BB accounts problem

Posted: Sun May 31, 2015 10:38 pm
by ouimajolie
thanks rockclimber, I sent them an email...

Re: Redclouds / Excplicit BB accounts problem

Posted: Tue Jun 02, 2015 10:22 am
by ouimajolie
Have not heard from Leo or Diego... It's been more than a week and no response.

Re: Redclouds / Excplicit BB accounts problem

Posted: Tue Jun 02, 2015 10:33 am
by rockclimber
Let me know how it comes out!

Re: Redclouds / Excplicit BB accounts problem

Posted: Wed Jun 03, 2015 7:31 am
by basicblack
anybody got any feedback yet ? it would be nice to get at least " we are working on the issue"...

Re: Redclouds / Excplicit BB accounts problem

Posted: Wed Jun 03, 2015 2:14 pm
by rockclimber
Dinner with the owner next week, post your questions here.

Re: Redclouds / Excplicit BB accounts problem

Posted: Tue Jun 16, 2015 8:06 am
by basicblack
still no feedback on this issue...is there ever going to be a fix ? please post here to say yes / no or something to let us know..