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Rcbb board going down?

Posted: Mon Aug 20, 2012 3:17 pm
by JS1010
Hi Kiki
This has happened twice now in the last 3 days where out of the blue the rcbb page won't load. I'm curious is it me or is there work being done. First time it happened it took all day before i could sign on. Today it happened around 2 or 3 pm and still can't sign on. Thanks Kiki for everything your doing....and a great job from everyone there.

Re: Rcbb board going down?

Posted: Mon Aug 20, 2012 3:28 pm
by Lucky99
It's down for me to.


Database error

Re: Rcbb board going down?

Posted: Mon Aug 20, 2012 3:53 pm
by JS1010
Thanks Lucky at least we know there are others. Maybe its just a temp thing and there getting it fixed.

Re: Rcbb board going down?

Posted: Mon Aug 20, 2012 3:58 pm
by housemd
So in the meantime



go make a Sammich.

Re: Rcbb board going down?

Posted: Mon Aug 20, 2012 5:36 pm
by Dax
I'm screwed on my end too. Tried to check in after lunch, no go. Just tried again, no go. Are we going to keep having these problems on a consistent basis? I really thought this part of the "new" RCVW was behind us now. Hello? Anybody still in the control center?

Re: Rcbb board going down?

Posted: Mon Aug 20, 2012 5:44 pm
by VWSupport
Sorry I was on a flight and could not get access to the internet...apparently VoyeurWeb is on the no fly list ;) . Our hosting company is taking care of several issues and you will see the Explicit BBs back up shortly, sorry for this inconvenience.

Re: Rcbb board going down?

Posted: Mon Aug 20, 2012 5:45 pm
by Stmaryscpl
just curious what's up with the RCBB

Re: Rcbb board going down?

Posted: Mon Aug 20, 2012 5:54 pm
by JS1010
Thanks Kiki...Just wanted to make sure it wasn't something on my end.

Re: Rcbb board going down?

Posted: Mon Aug 20, 2012 7:18 pm
by VWSupport
Everything should be back up to normal, thanks for your patience on this.

Re: Rcbb board going down?

Posted: Mon Aug 20, 2012 8:23 pm
by Lucky99
Just a quick search on Google what is this Database Error here's the first thing that comes up sounds about right.


With respect, this error usually occurs on very cheap shared hosts where the host try to maximize performance, but to the detriment of usability. If the host is unable or unwilling to increase the values and if all else fails, look for a new host.

Re: Rcbb board going down?

Posted: Mon Aug 20, 2012 8:51 pm
by VWSupport
This error occurred for a very specific reason:

Someone attempted to hack our server and failed. It created a ridiculous amount of log files which messed up that partition and caused the database to crash.

We've restored the tables and it's working again now. Further precautions have been put in place in order to prevent such downtime from occurring again.

Re: Rcbb board going down?

Posted: Mon Aug 20, 2012 11:10 pm
by JS1010
Thanks for the explanation Kiki....Its nice knowing and having you here.

Re: Rcbb board going down?

Posted: Tue Aug 21, 2012 4:38 am
by housemd
attempted to hack our server and failed
:roll:

Re: Rcbb board going down?

Posted: Tue Aug 21, 2012 5:55 am
by Lucky99
Kiki wrote:This error occurred for a very specific reason:

Someone attempted to hack our server and failed. It created a ridiculous amount of log files which messed up that partition and caused the database to crash.

We've restored the tables and it's working again now. Further precautions have been put in place in order to prevent such downtime from occurring again.

Better try again it's off again this morning.
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Re: Rcbb board going down?

Posted: Tue Aug 21, 2012 6:11 am
by Dax
I guess "someone" was successful in their attempt to hack your server this time. It's not working again. :shock:

Re: Rcbb board going down?

Posted: Tue Aug 21, 2012 7:35 am
by Lucky99
Somebody could make a comedy movie out of this clusterfuck since June 9th. :lol: :lol: :lol: :lol:

Re: Rcbb board going down?

Posted: Tue Aug 21, 2012 9:17 am
by Stmaryscpl
uh-oh, and i had just settled in and was ready to re-new.....

Re: Rcbb board going down?

Posted: Tue Aug 21, 2012 9:38 am
by epsilon3
HI Kiki! Any idea on when the RCBB will be back up?

Thanks!!

STCL

Re: Rcbb board going down?

Posted: Tue Aug 21, 2012 10:36 am
by rockman50
Looks as if some pictures are 'missing' to after this last startup.

Pictures that were 'there' earlier this morning are now only there with filename but no picture?

Re: Rcbb board going down?

Posted: Tue Aug 21, 2012 11:34 am
by machboat
You might want to consider a New IT Team. Unless it is an inside job a well designed site and datebase should be unhackable!

Re: Rcbb board going down?

Posted: Tue Aug 21, 2012 12:26 pm
by VWSupport
The boards are back up. It was an issue related to the first.

I'm working on the Live Cams and getting them back up and running.

There are many precautions put in place to protect the server, however these same protections can cause things to get shut down in order to prevent damage.

Unfortunately, we are getting continually attacked. They have been unable to actually hack into the site so the proper protections are in place, however they can still cause issues from the outside.

Please bear with us, we are trying to focus on the positive changes around here and get all functionally restored to the sites, however some outsiders are intent on making it difficult for us to efficiently move forward.

Re: Rcbb board going down?

Posted: Tue Aug 21, 2012 12:40 pm
by housemd
If your site is truely getting hacked, it may be the inept staff you guys have on board.
Seems after many months and nothing is clearly running right.
I would suggest getting help.
these same protections can cause things to get shut down in order to prevent damage
And now you are the one fixing this?
I thought you said you didn't work on the site.
You said you where just the PR person.

Re: Rcbb board going down?

Posted: Tue Aug 21, 2012 3:38 pm
by VWSupport
I have been helping to assist while also maintaining my emails and posting on the BBs. I have decent knowledge about various aspects of programming so can do some of the easier tasks and make the necessary phone calls to hosting companies, etc. which allows the programmers to focus on the big recovery issues.

Chat should be running correctly, we have it up and have been testing it throughout the afternoon, please let me know if any further issues with it so I can address these problems ASAP. Thanks!