[VWPublicRelations]

I have read several posts regarding Credit Card Concerns.

I have also read the BB posts which I recognize to be from ***** (formerly known as Igor on VW).

VW never had any access to anyone's credit card information. The numbers and the associated names for credit cards were processed through a special credit card processing company.

There is no basis in fact to the contention that VW ever had any access to credit card numbers nor is there any basis in fact to the contention that any puny contracted employee was given access to credit card numbers because that access was not even available to VW management.

[Funnybonesup]

Hi Katherine,

We know you are doing your best to work through this and the vast majority are behind you. Vw has always been a great site and always will be. Good luck with the repairs.
Regards,
Dan

[VWPublicRelations]

So you wont mind giving us the site that processed our cards so we can get a refund ,because there is thousands of us denighed access

I bet you wont tell us so We can make a choice

No one has access to your credit card numbers. Neither VW nor ***** has any access to this information. There is nothing to give because there is no information that has been lost or invaded with respect to your credit card number.

The stolen data is your username and password that was issued to you by VW and this is what was stolen by *****. The relevance of this stolen data is that he has access to our Voyeurwebbers and now has the ability to come and ask you to be a member on his so called proclaimed site. ***** is trying to steal Voyeurwebbers by having their username and passwords which were issued by VW and he was one of the technical people involved in processing usernames and passwords. It is that simple and straightforward.

VW will be back shortly. You will have a page where we will be able to issue you a whole new username and password so you can start enjoying your membership.

And we have also already told you that we will extend your membership because of this inconvenience.

[DT10]

VW will be back shortly. You will have a page where we will be able to issue you a whole new username and password so you can start enjoying your membership.


So are we all starting over with "new" names

[sracer]

Geez - one thing for sure - there is a lot of BS being flung by many. When children fight they never stay on "topic" but do their best to find any hot buttons possible to distract attention away from them.

We know how credit card processing was claimed to be handled - all one has to do is look at their credit card statement and the answer is clear. As others have pointed out, there are many 3rd party processing companies for websites that handle payment processing for websites and only let the websites know payment was either approved or denied. Companies like PayPal, CCBill, etc. show as the processor.

But things get cloudy because the processing company that shows up isn't one of the main players, but "Igormania" which would appear to be VW and not an independent card processor. Sure there are lots of rules in place that should safeguard data, but when their is a question like this, there is valid concern.

So, let's put the cards on the table. What company was used to process our payments and why was "Igormania" used instead of the they more usual ID of processing company and who it was for. No more gamesmanship or distractions. Just answer the simple question because the rest of us are getting tired of the kids fighting. Stop the finger pointing and name calling - let's just stay with the facts. It's clear there is a lot going on that is not being shared - but it's also clear emotions are running high and clear thinking has been replaced by stupid emotional need to "be right" no matter what. What kids forget is that adults (unlike kids) can see through the BS and eventually get to the truth.... and wonder why it took so long.

[DarknLadyJedi]

We know how credit card processing was claimed to be handled - all one has to do is look at their credit card statement and the answer is clear. As others have pointed out, there are many 3rd party processing companies for websites that handle payment processing for websites and only let the websites know payment was either approved or denied. Companies like PayPal, CCBill, etc. show as the processor.

But things get cloudy because the processing company that shows up isn't one of the main players, but "Igormania" which would appear to be VW and not an independent card processor. Sure there are lots of rules in place that should safeguard data, but when their is a question like this, there is valid concern.

Igormania was not a credit card processing site, just the billing site that shows up on your statement. Just like if you walk into Best Buy and purchase something on your credit card it shows up as a purchase from Best Buy, even though Best Buy has no credit card processing ability.

[Wolfhound]

Hi Folks,
I have been an RC member for 10+ years and I too anxiously await its return. I am also a software developer for a major well known internet company. I have personally written software that processes credit card payments I would like to take a moment to explain how this works.

The payment page will capture the card info that you provide and wrap it in a message that will be sent to the credit card processing company. In the US that company will typically be Verisign who is owned by PayPal. The card company will return the result of the transaction (good, denied, etc..) and a TransactionId to the website. The website will typically store the transactionId along with other info in a database or data file. The actual credit card number and / or the CVC code are never stored by the website. Storing these values can make the site vulnerable to fraud and litigation. This is standard process.

So, assuming that RC follows standard card processing protocol. your card info would not be at risk. Hope this helps.

Wolfhound.

[rjhaa]

If you really want a refund, you don't need the name of the processing company. You paid with a credit card! Call your credit card provider and tell them you didn't get what you paid for and they can issue you a credit. But we are talking about what - fifty bucks for redclouds and homeclips. Is it worth it? I'm just going to wait a few days to see if it gets worked out like they say they will.

rj

[cerebio]

You can read the legal methods ...

Just keep posting that in every thread until you are blue in the face mate, I'm sure that there are still one or two people in the VW audience that haven't got a brain to think for themselves and will obediently follow your blatant attempts to draw the crowds to VC. :lol:

It must have been very disappointing for VC and its proponents that the dumb masses turned out to be clever enough not to be led away like good little lambs. The cries for attention are becoming laughably funny now.

[actor33]

There appears to be some confusion about how credit card payments are processed.

A company has to have a merchant account. In this case it appears to have been a company called Igormania. That is the name that will appear on a credit card statement.

In order to be able to process payments, the merchant (Igormania) has to use a payment gateway. There are a few of these but in Europe it's companies such as WorldPay and Netbanx. As has been stated elsewhere, when you say that you want to pay, you get passed to the payment gateway. The merchant provides information about the amount you are to be charged. The payment gateway takes your card details and processes the payment. When they have finished processing the transaction they will pass you back to the merchant's website with a note telling the merchant whether the transaction was approved or declined. The merchant doesn't even see your card details.

It's a bit like going into a store and telling the sales person you want to buy something. The sales person sends you to a separate office where you pay and you go back to the sales person who has no idea how you paid. All they know is that you did pay.

From our point of view as users, there's no point in knowing which payment gateway is being used. If you want your money back, get in touch with the company that issued your card. They're the people who can provide a refund.

[sourdoh]

Wow. I can't hlep but observe that the level of discourse from the pro-Igor, pro-VC "spokespeople" has some way to go before it reaches 8th grade standards. And it sounds more desparate as time (and the tide of group sentiment here) passes. This latest from Dr. House as a prime example.

[cerebio]

You;ll eat your words............MATE!!!!

Not that hungry yet.

[VWPublicRelations]

There appears to be some confusion about how credit card payments are processed.

A company has to have a merchant account. In this case it appears to have been a company called Igormania. That is the name that will appear on a credit card statement.

In order to be able to process payments, the merchant (Igormania) has to use a payment gateway. There are a few of these but in Europe it's companies such as WorldPay and Netbanx. As has been stated elsewhere, when you say that you want to pay, you get passed to the payment gateway. The merchant provides information about the amount you are to be charged. The payment gateway takes your card details and processes the payment. When they have finished processing the transaction they will pass you back to the merchant's website with a note telling the merchant whether the transaction was approved or declined. The merchant doesn't even see your card details.

Exactly.

It's a bit like going into a store and telling the sales person you want to buy something. The sales person sends you to a separate office where you pay and you go back to the sales person who has no idea how you paid. All they know is that you did pay.

From our point of view as users, there's no point in knowing which payment gateway is being used. If you want your money back, get in touch with the company that issued your card. They're the people who can provide a refund.

[VWPublicRelations]

You can read the legal methods of how to verify an active RC membership on the the "credit my membership" page. And of course: The former processor for VW who was in place until 27 March gave Simon a so-called hash key encrypted password file. So all members before 27 March are 100% safe. Members after that day, who paid through Social Media, are not on records. As far as I know there are still a few RC and HC servers stranded in Vancouver and Europe which are still functioning and are used to log into (empty) RC pages...but as long as those are up Simon can verify newer memberships against those. When those servers stop one day: You might want to go for a chargeback of your newer membership or renewed membership if there is still no VW member site up or not delivering the services you expected and paid for!

Of course, you will never find the VW Owner posting shit like this on *****'s new proclaimed site. VW owner has a class all to his own and someone like ***** can never match up to that class! We allowed this post to go through just so that ***** could see for himself how the Voyeurwebbers clearly see the thief that he is.

[raze]

Many people have spoken of "Social Media" as being the new CC processor as of March 27th. I find this very interesting, as on June 2nd I renewed my RC membership and it was still processed by Igormania. A slight name change for the merchant of record, but definitely not Social Media.

IGORMANIA
Transaction date: 06/02/2012
Card type: Visa
Transaction type: Purchases
Merchant description: DIRECT MARKETING - INBOUND TELEMARKETING MERCHANTS
Merchant information 8773303005, FL
Offer ID: <redacted>

Which is only slightly different from the renewal last year:

IGORMANIA 813-944-3 8773303005 FL
Transaction date: 06/09/2011
Card type: Visa
Transaction type: Purchases
Merchant description: DIRECT MARKETING - INBOUND TELEMARKETING MERCHANTS
Merchant information 8773303005, FL
Offer ID: <redacted>

[DarknLadyJedi]

Many people have spoken of "Social Media" as being the new CC processor as of March 27th. I find this very interesting, as on June 2nd I renewed my RC membership and it was still processed by Igormania. A slight name change for the merchant of record, but definitely not Social Media.

IGORMANIA
Transaction date: 06/02/2012
Card type: Visa
Transaction type: Purchases
Merchant description: DIRECT MARKETING - INBOUND TELEMARKETING MERCHANTS
Merchant information 8773303005, FL
Offer ID: <redacted>

Which is only slightly different from the renewal last year:

IGORMANIA 813-944-3 8773303005 FL
Transaction date: 06/09/2011
Card type: Visa
Transaction type: Purchases
Merchant description: DIRECT MARKETING - INBOUND TELEMARKETING MERCHANTS
Merchant information 8773303005, FL
Offer ID: <redacted>

Igormania began being run by Social Media in March, prior to that Igormania has apparently been under several different companies, including Futurenet, also owned by JA.

[Reaper]

I've posted in several threads asking for the ROC and the merchant processor. Katherine Lucs has made several online promises to deliver it, but has failed to do so.

The description someone provided for tokenized payments is mostly correct. However, it omits the part that the merchant can keep a copy of the card. The PCI ROC will confirm that the PCI auditor has verified that the cards are securely stored and employees do not have copies. Here is a brief overview for those who want to take a look https://www.pcisecuritystandards.org/se ... standards/

The name of the processor is only partially irrelevant. Yes, I can get a refund by issuing a chargeback, but I'm SOL if the transaction is more than 120 days old. Those are the regs. the name of the processor would allow me to judge the quality of the VW management team. First tier processors are very careful in underwriting merchants. Second and third tier processors are not as careful. Also, by the names provided, I can also confirm whether that processor offers a complete tokenization schemers not. Finally, only a handful of companies offer a tokenizat payment scheme where the card number never touches the merchant's server. The real risk you runs that Eibraham installed malicious code that stole credit card numbers while they were being sent to the processor. Again, the quality of your ROC will help me assess the level of risk actually present.

I agree with the commenters that say "it is only $25" that isn't a big deal. However, if the card has been stolen, there is a lot more risk.

I also agree with the people whom out asking about their payments. Folks deserve to be paid. If the new VW site isn't going to make good, it would be better to come clean and ask for public forgiveness. "sorry, the bastard skipped off with the bank records" is all folks need. Denying that a problem exists doesn't make it go away - and it hurts your credibility in other places, where you need it. More importantly, those folks who are owed money have their full identity at risk if your accountant has their SSN.

And lastly, please stop overhyping the new site. There is nothing you're going to do with a JPG file that hasn't already been done on line- and you sure as heck aren't going to make it happen in 2 weeks of downtime where you are clearly trying to just bring the darn site back up. The bullshit is getting pretty deep in here.

[Reaper]

I've posted in several threads asking for the ROC and the merchant processor. Katherine Lucs has made several online promises to deliver it, but has failed to do so.

The description someone provided for tokenized payments is mostly correct. However, it omits the part that the merchant can keep a copy of the card. The PCI ROC will confirm that the PCI auditor has verified that the cards are securely stored and employees do not have copies. Here is a brief overview for those who want to take a look https://www.pcisecuritystandards.org/se ... standards/

The name of the processor is only partially irrelevant. Yes, I can get a refund by issuing a chargeback, but I'm SOL if the transaction is more than 120 days old. Those are the regs. the name of the processor would allow me to judge the quality of the VW management team. First tier processors are very careful in underwriting merchants. Second and third tier processors are not as careful. Also, by the names provided, I can also confirm whether that processor offers a complete tokenization schemers not. Finally, only a handful of companies offer a tokenizat payment scheme where the card number never touches the merchant's server. The real risk you runs that Eibraham installed malicious code that stole credit card numbers while they were being sent to the processor. Again, the quality of your ROC will help me assess the level of risk actually present.

I agree with the commenters that say "it is only $25" that isn't a big deal. However, if the card has been stolen, there is a lot more risk.

I also agree with the people whom out asking about their payments. Folks deserve to be paid. If the new VW site isn't going to make good, it would be better to come clean and ask for public forgiveness. "sorry, the bastard skipped off with the bank records" is all folks need. Denying that a problem exists doesn't make it go away - and it hurts your credibility in other places, where you need it. More importantly, those folks who are owed money have their full identity at risk if your accountant has their SSN.

And lastly, please stop overhyping the new site. There is nothing you're going to do with a JPG file that hasn't already been done on line- and you sure as heck aren't going to make it happen in 2 weeks of downtime where you are clearly trying to just bring the darn site back up. The bullshit is getting pretty deep in here.